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The perils of email – £120,000 fine imposed for sending emails to the wrong recipients

Surrey County Council, a simple error Fine of £120,000 imposed by the Information Commissioner’s Office (ICO). The fine is the largest imposed on a single organisation since the ICO was granted its enhanced powers to issue fines in April 2010. The Council was fined for three serious breaches of the Data Protection Act over the

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New rules on electronic marketing and cookies

Website owners have one year to complyFrom 26 May 2011, the Privacy and Electronic Communications Regulations, covering electronic marketing such as emails, faxes and text messages, will change. They include changes to the rules for cookies on websites, and introduce new powers for the Information Commissioner’s Office (ICO) to impose fines and to investigate when

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Important KFI changes 5th July 2011

The change came into effect on April 6th 2011 and had to be fully implemented by July 5th 2011. If you have not done so recently, please make sure your KFIs for clients is compliant. All KFIs should have the following details: Make Sure you can afford your mortgage if your income falls The money

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Compliance procedures manual:

•Structure & process (All)•Compliance monitoring & support plan (All)•Licences (All)•Agreements (includes due diligence)•Approved persons (FSA only)•ICOB process (FSA only)•MCOB process (FSA only)•Debt management process & procedures (Settlements, Debt Management, IVA’s, Bankruptcy etc)•Client money •Collections process & procedures•T & C scheme and records (Continuous performance development)•Treating Customers Fairly (FSA only but recommend that all should follow

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Deemar Network Trade Mark Services

We provide varying types of service including: o Trade mark audits o Clearance searcheso Registration of Trade marks in the UK and abroadWhat we can assist with: Trade Mark AuditsWe shall be happy to discuss your requirements by analysing the trade marks your business uses and advising you on a cost effective strategy for protecting

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Debt management we can help!

o General: Description of business modelo Sign off for Advertising, marketing and promotion materialso Web site sign off and monitoringo Assists with the due diligence on marketing companieso Contact with customers i.e. call scripts, monitoring, questionnaireso Pre-contract information: refund policyo Contract terms: terms and conditionso Client money accounts Handling money: Disbursementso File audit and call

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Data Governance controls

School in Southern England recently fined over £50,000 due to a lap top going missing,information was not encrypted.Part of our services include a total review of all data protection areas,providing comprehensive overview and remedial actions.

 
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Bribery Act came into force today

The Bribery Act came into force today creating offences that carry prison terms of up to 10 years and unlimited fines.The Act creates four distinct criminal offences of bribing another; being bribed; bribing a foreign official and (for commercial organisations) failing to prevent bribery. Head of the Crown Prosecution Service said: “While the Act takes

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Due Diligence checks

Companies should ensure that they carry out due diligence on marketing companies who they source business from.It is apparent from the due diligence we have carried out,that a number of companies do not have the correct CCL licence / ICO registration for DPA and their web sites are mis-leading or are none compliant.We have created

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Selling PPI MPPI register OFT

Reminder about registering your Compliance Officer with OFT In March this year the Competition Commission introduced new PPI rules which extend beyond those of ICOBS. These new rules are supervised by the OFT, not the FSA, and require registration of the Compliance Officer that is responsible for PPI within a firm with OFT. The details

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